This was my first visit to Faulkner West Chester, PA to service my newly purchased Yukon Denali. The visit was for my first oil change and tire rotation. The ONLY thing I would say is that with experience with several major brand dealerships over the years, ALL of them had a "quick lane" type oil change service. Faulkner does not. I HIGHLY ENCOURAGE GMC TO HIGHLY ENCOURAGE FAULKNER TO CREATE A "QUICK LANE" OR SOME TYPE OF DEDICATED 'QUICK' OIL CHANGE BAY AS 60 MINUTES IS A BIT LONG FOR AN OIL CHANGE. The lack of a quick lane seems a bit outdated in today's major car brand service business.