700 Reviews Found
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response!
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Confirmed Service Customer
Tony Porecca is awesome. He diagnosed my transmission problem right away and fixed it right the first time. Tony is really the only mechanic that works on my truck and other vehicles because I trust him and his skills
Michael D.
SPRING CITY
Business Response
Thank you for your trust and for choosing Faulkner Buick GMC West Chester, INC. for your automotive needs! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Service Customer
Fast, accurate, and professional service. Knowledgeable ,and experienced personnel.
Patricia S.
DOWNINGTOWN
Business Response
Hello, thank you for your kind words and this wonderful review! Thank you again for the great review! Have a nice day!
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Confirmed Service Customer
Great made appointment and the completed the car quickly
John D.
KENNETT SQ
Business Response
It is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
No problems; good responsiveness; would like greater depth technical explanations of issues, namely engine fuel intake carbon buildup, which is not addressed in owners manual; can I have a referral/contact with GM engineering?
Charles Q.
EXTON
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Confirmed Service Customer
Leslie Hurst is always a pleasure to work with when my truck needs service. Thank you!
Thomas K.
WEST CHESTER
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
As usual the folks at Faulkner gmc were friendly , courteous and professional but most importantly they did a great job on my sierra .
Alan S.
WEST CHESTER
Business Response
We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Very easy and seamless. Great communication from the team.
James W.
WEST CHESTER
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
State inspection oil&filter change plus tire rotation. I was really impressed- my car had been washed by service and seemed really clean. That was excellent. Recommendation- a big part is price and it is more expensive than pep boys for instance- but the cleaning made it worth it
Gary K.
WEST CHESTER
Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I���m not very happy that a couple year old GMC has needed this many repairs, BUT I love this dealership and they have been exceptional with getting everything fixed for me! Would highly recommend the dealership���.their customer service is top notch!
Andrea V.
MALVERN
Business Response
Wow, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!
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Business Response
Hello, thank you so much for your high star rating! We hope that you have a great day! Until the next time we meet, take care!
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Confirmed Service Customer
My car is filthy. Has water stains and drip marks all over it. It���s as if they washed my car with dirty water and let it sit. They also didn���t put on the sticker to let me know when to return for service.
Peter T.
BENSALEM
Business Response
We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us so we can work with you to make this right.
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Business Response
Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Sales Customer
Everyone at the dealership was very friendly and helpful. The experience my family and I had at the dealership was fantastic. To have my 6 year old and 3 year old with us when purchasing is usually a task. But there is an area for the kids to be occupied and everyone at the dealership was friendly and kind to me and my entire family. Highly recommend making your next vehicle purchase here. I will be a customer for life. Thanks Dave, John and Joe you guys are great!!
Richard R.
WEST CHESTER
Business Response
We're glad to hear you found our staff friendly and helpful! Thank you for leaving us this response! We hope you a great day!
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Confirmed Service Customer
It is the first time that I used the car service which made everything so simple and efficient.
Karen B.
CHADDS FORD
Business Response
We're glad to hear we made things simple for your! We appreciate you taking the time to leave us this review. We hope that you have a great day! Until the next time we meet, take care!
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Confirmed Service Customer
Patient and friendly. The service employees especially TJ and Luis were professional in dealing with my situation.
Kathryn T.
KNG OF PRUSSA
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
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Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Leslie was amazing with the way she handle my concerns and the price of the repairs was very fair. Car was completed on time.
Dan B.
FLOURTOWN
Business Response
Hi there, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!