612 Reviews Found
Business Response
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Confirmed Service Customer
Leslie is the best employee you have at Faulkner GMC.
Matthew C.
AUDUBON
Business Response
Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!
Confirmed Service Customer
Timely appointment and very friendly staff.
Sharon L.
BALTIMORE
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Confirmed Service Customer
It went very well. Front end suspension was making a noise that was unusual. Sway bar was replaced with bushings. Noise is gone. Thanks.
Joseph F.
WEST CHESTER
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
Confirmed Service Customer
Bernie was very and helped me. I am 100% satisfied. I can tell he really cares about his customers. Thank you!
Joan A.
GARNET VALLEY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Business Response
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Confirmed Service Customer
Nice folks to deal with, took care of a GMrecall on my Silverado1500 the same time I have normal service work done (oil & filter change, tires rotated).
Robert M.
WILMINGTON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
Business Response
Thanks for the great feedback!
Confirmed Service Customer
They were nice in explaining repairs before they did them and the cost
Margaret K.
GLEN MILLS
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
Business Response
Joseph - thank you for sharing this incredible feedback with us about your service visit. Thanks again!
Confirmed Service Customer
Very pleasant and my time waiting for my car to be inspected was short.
Diane S.
WEST CHESTER
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
Confirmed Service Customer
Took truck in for oil and recall for brakes. Service rep recommended 45,000 mile maintenance. Found out that I needed a battery. Finding out I needed a battery before the truck would not start some morning or out at a mall was a bonus for me. Thanks to the mechanic for that catch!!!
Richard F.
COATESVILLE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
Confirmed Service Customer
Service was great as well as customer service attendant.
James M.
COCHRANVILLE
Business Response
Hello, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
Confirmed Service Customer
Leslie is awesome! Very courteous and professional!
Wendy G.
EXTON
Business Response
We sincerely thank you for the positive review, and look forward to seeing you again soon!
Confirmed Service Customer
Service writer was excellent, the campaign was completed and MPI/ service. I noticed that my vehicle was not cleaned
Patrick M.
WEST CHESTER
Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
Business Response
Thank you for leaving us this response! We look forward to your next visit! Take care!
Confirmed Service Customer
I took my truck in for inspection it needed work to pass inspection I spoke with jack Platt in service he explained what work need to be done to meet the state required inspection Jack was very thorough Yes it did cost a lot to get the work done But as usual Faulkner had the work done in a timely manor
John M.
WEST CHESTER
Business Response
John, we are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At Faulkner Buick GMC, we value our customers and we look forward to seeing you on your next visit.
Confirmed Service Customer
Waited for an oil change. No problems. Excellent service.
Jerry D.
WEST CHESTER
Business Response
Jerry, thank you for taking the time to write about your experience at our dealership. All of us at Faulkner Buick GMC pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
Confirmed Sales Customer
Joe and Melanie were wonderful to work with.
Thomas H.
GLEN MILLS
Business Response
Thomas, we appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Faulkner Buick GMC team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Confirmed Service Customer
Friendly staff, knowledgable mechanics and comforting aesthetics make this dealership feel reassuring that you and your vehicle are in good hands
Matthew D.
COATESVILLE
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.