Customer Reviews

Always make you feel important!

Service was prompt and, as usual, Leslie (my service concierge) was friendly and efficient.

Always resolves my car problem with accuracy and professionalism.

The tech was awesome

Everyone was so polite and they did a beautiful job repairing my car. As a courtesy, they totally cleaned my car inside and out which was a surprise and bonus!

the service ladies were great and took time to explain everything to us

You could not match a GM competitors coupon and made no overture to try and provide some incentive since you could not or would not match it. Made me want to go to the competitor.

Always do an outstanding service on all of our vehicles.

Leslie always makes my visit pleasant.

quality service

All we're very courteous.

Prompt, courteous servicert

Excellent service is the standard at Faulkner and once again they have delivered. I cannot say enough about the excellence of the company and their wonderful employees at every level. I sincerely think it must be one of the best places to work because everyone is friendly and professional and seem to be genuinely happy. It is always a pleasure to work with Faulkner.

I was about a half hour away and late for my appointment, I called service and they said to continue in for my inspection. I got there Jim in service got my car in and it was inspected in a very timely manner. Kudos to Jim and his team. Thanks for being so receptive to getting my moms car inspected in a timely manner. Thanks Jim.

Great experience - conscientious tech & service advisor

Courtesy = A+ Performance ( Service ) = A+ Customer accommodations that is, Waiting Room ( comfort, refreshments) Well done !

New car purchase went very smooth

I had my car inspected. Very quick and everyone so friendly.

The service started with an email sent to me to help me set up the appt. great! It then had me arriving and the dealer was open earlier than first stated. Awesome! The work was then done faster than anticipated. Outstanding!!

Good.