Robert, we appreciate your kind words. The entire team at Faulkner Buick GMC thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
Hi there, thank you for taking the time to leave a review for us at Faulkner Buick GMC. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Your service rep was very helpful with my problem. Since it is a new SUV and would be tied up for a few days a loaner car was brought in for us to use. The work performed left the car in satisfactory condition. And, no issues to report at this time.
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Faulkner Buick GMC team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Everyone in the service department were kind and friendly. My truck was finished in a timely fashion. Jack, the service writer, took the time to answer all my questions in detail. All and all I had a great experience at Faulkner.
It is great to hear that our staff at Faulkner Buick GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Great trip to Faulkner last week for 3 recall items on my 2019 GMC Sierra. Also while I was there the techs updated the software to the ECM and addressed an errant error message I had received a few times on cold start. Its been a great truck and have great service at Faulkner to date.