Don, we appreciate your kind words. The entire team at Faulkner Buick GMC thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
No complaints, pretty good experience and would recommend . However, I have received this survey multiple times, which is annoying and secondly, I understand that anything less than a 10 is seen as a failure, which is not productive for Faulkner or me. Please stop sending surveys and use the information for improvement in the real world.
We would like to thank you for sharing this feedback. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Faulkner provided us with a top notch experience during the entire process of buying our new Buick Encore. Bryant Pullins made our purchase such a pleasure. Bryant made us feel like we were a priority. John Simonelli pulled off a dealer trade to find the car we were looking for. His hard work & dedication is unmatched. From beginning to end, we were pleased beyond words with Faulkner Buick GMC. It's a first class dealership, with people of the highest quality that we loved dealing with. We will be returning to Faulkner to fulfill all our vehicle needs in the future.
The employees in the Service Department are very nice and Friendly. I have worked with Leslie and Jim for years. Ted always has a smile on his face! I was sad to hear that Paul has left the Company. I will miss seeing him!