I am very pleased with the service provided at Faulkner. Your personnel is courteous, matter fact and quickly providing a solution and I am on my way without a second visit for the same problem. Thank you for caring.
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Faulkner Buick GMC team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
We're sorry to hear about your most recent experience at our dealership. Customer service is our number one priority and we would like to further understand the details of what happened at our service department. Please contact our team at your earliest convenience.
Will, they fixed my tire, however the wait was almost 2 hours. I did not like that I had to wait that long. The service personal took my car in without an appointment but I could not drive my car until my leak was repaired.
I had to take my car back a day after I brought it home. Wouldn’t start. I understand sometimes it is hard to diagnose certain issues (i.e.battery/start), but it is very inconvenient since I have 3 children under 3 at home and don’t have time to go back and forth. Now I’m paying for a brand new battery that had just tested fine a couple days ago.